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Design and Implementation of Customer Management Information System for A Telecom Company

侯孟科

厦门大学

Abstract: With the continuous development of the telecommunications company’s business,customer information is also increasing.The telecom industry changes from network competition to service competition and emphasizes the competitive advantage of differentiation,which is especially important for customers’ special service.Due to historical factors,customer information distributed in different business systems,the customer information management caused a great deal of inconvenience.This dissertation discu... More
Keywords：

Telecommunications Company; Customer Information Integration; Unified Management;

  • Series：

    (I) Electronic Technology ＆ Information Science

  • Subject：

    Computer Software and Application of Computer

  • Classification Code：

    TP311.52

Tutor：

陈海山;

Retraction:

软件工程（专业学位）

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